Shipping + Returns
We offer free shipping on all of our web orders. If you're not happy with your purchase, please send us an email at firstname.lastname@example.org & mail your package back to us within 10 days of receipt. We'll happily return the purchase price, & will cover non-priority return shipping, for any quality-related concerns.
We are unable to accept returns on custom orders, or on any items made specifically on behalf of the customer. If you have a question or concern, please email us at email@example.com.
Also, see our blog post: 'The Making of a Verver Bag: Authenticity, Purpose, Versatility & Quality'.