Shipping + Returns

We offer free shipping on all of our web orders. If you're not happy with your purchase, please send us an email at & mail your package back to us within 10 days of receipt. We'll happily return the purchase price for any quality-related concerns.

We are unable to accept returns on custom orders, on any items made specifically on behalf of the customer, or on sale items. If you have a question or concern, please email us at

Also, see our blog post: 'The Making of a Verver Bag: Authenticity, Purpose, Versatility & Quality'.